Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. 12-30-2021 You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. If you buy them, we get a small share of the revenue from the sale from our commerce partners. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. If you do, you will be permanently banned and never be allowed to sell on eBay again. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Below, I break down how it works for both buyers and sellers. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. I don't use the eBay app. Activity on your account didnt follow our policy. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. 2023 Comparitech Limited. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We frequently receive products free of charge from manufacturers to test. Image by Jo Zixuan Zhou The Balance 2020. Coverage may not be available in all jurisdictions. It is their site, their rules. What is the policy? Are all Louis Vuitton bags made in France? This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. These official replicas really look the same as the original product but are only cheaper. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. Along with photographing everything, try to record any identifying details about the item. Heres what to do if someone used your credit card number (without your card!). I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. Nonetheless, the site is saturated with imitation merchandise. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Discover all the ways we've got your back. Dont give eBay sellers your personal information. Keep all communications and payments on eBay. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. Always log in to your account before contacting eBay support. If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. Obviously, they do not because they are a bunch of incompetent double-crossers. This can include receiving a wrong or damaged item. Buyers want to shop with confidence, and this is an easy way for them to do it. Also since you have been warned of such you on the list to be checked. Why does eBay knowingly allow the sale of fake goods? Consider signing up for Auras identity theft protection with credit monitoring.. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. I, an ebay seller, am being sued for selling counterfeits? They may even provide photos of the broken item. Heres where to find. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. I have had a few people say they didnt receive their orders when I know I sent out to all of them. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. How To Avoid the 14 Latest Venmo Scams [2023 Update]. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. This will make it do that your listing goes to the top of the search list. Buyer Issues a Chargeback. For example, they may ask for cash, bank transfer, check, money order or even gift cards. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. Counterfeit item policy | eBay Try to avoid buying items in categories that arent covered by eBays money back guarantee. You're backed into giving them. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. The best part is that shopping on eBay Authenticate costs you zero extra dollars. Why do people think eBay is sketchy? - Quora Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? Never do this as it can compromise all of your accounts, passwords, and sensitive data. 12-30-2021 After completing the sale normally, the seller will post the package with the correct address but the wrong name. Taking action within the required time frames. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. These items may infringe on someones copyright or trademark. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. Copyright 1995-2023 eBay Inc. All Rights Reserved. It's usually not a good idea to trade with accounts that have bad feedback. If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. 10 Most Common eBay Scams to Look Out For - Reader's Digest Gift card scammers reach out to victims by phone, email, or social media. Not all features use AI capabilities. Other platforms I never had a problem with over 6 years. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. While there have, in fact, been instances of fraud and fakes on eBay (unfortunately, you can expect that on any platform where independent buyers and sellers have the autonomy to do business without a ton of oversight), the company has made amazing strides to improve the user experience for buyers and sellers and ultimately drive smoother transactions. I had a pair of shoes I bought at a department store listed with tags and photos and it was removed for being "counterfeit!" If you want to fight it, you need to contact the Verified Rights Owner. You can purchase syndication rights to this story here. Before I learned about this program, I would have steered clear of buying a watch, bag, or anything else that's highly collectible simply because I'm not an expert in those areas, but with eBay Authenticate, I wouldn't hesitate to do it. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. Welcome to the Selling board! You could always try selling in a different market- many have had success on Facebook. You have no way of knowing if another seller is having the same issue. Sellers of popular and desir. You are altering the minifig and leaving TMC in the titles and descriptions. This sounds exactly like the issue Im having! They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) They are absolutely not and I have the receipt as well. Ranked #1 by Security.Org and IdentityProtectionReview.com. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). But is it safe? Check to see if the photos are stock photos or listed on other sites. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Call 844-280-8229 now. you can also report the seller and leave negative feedback. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. 12-30-2021 Any tips? Requests for additional fees throughout the process for shipping, gas, or other expenses.. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. I could not even upload the receipt where I got the product to help win the appeal. This scam is a new twist on the offer of overpayment. I don't think those brands team up on the same day to find a fake listing. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. She wants to return it even though my item states ALL SALES ARE FINAL. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. This does not drive our decision as to whether or not a product is featured or recommended. All such complaints from sellers are simply ignored, as profit takes precedence over reason. Let's say you have a designer handbag that you want to sell. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Take These 10 Steps Now! Get Exactly What You Want On eBay Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. The only thing he said was for me to post the receipt in my listing to prove I bought it. The scammers will also ask for your PayPal email address. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Please refer to the actual policies for terms conditions and exclusions of coverage. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. Track your shipment, and follow up within the shipping policy time frame. Full access to plan features depends on identity verification and credit eligibility. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. Why does eBay knowingly allow the sale of fake goods? Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. Once they have the code, they disappear and make off with your gift card balance. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. They are giving me zero evidence as to why my items are fake. But you have to follow eBays policies to be covered. The certification service includes fulfillment to the buyer and is available to select brands of handbags, watches, and sneakers. We operate independently from our advertising sales team. Miles Brignall. They then go to Etsy and order the item from me at full price using a suspect credit card number. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. I have contacted eBay many times over this issue and they leave me in the dark every time. We invest significant resources into creating a safer marketplace for our users. I agree with that. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. . When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. 08:53 AM The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. Check the email subject line carefully; eBay never sends a subject line stating, . I have checked thoroughly and this item doesn't breach. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. What Happens If You Get Caught Selling Fake Stuff on eBay? You were suspended for relisting pulled items. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Report an item or listing | eBay QUOTE eBay is very aware that scams occur on the website. Identity theft and fraud protection for your finances, personal info, and devices. 20% is a good way to start, you know. eBay is full of listings for legitimate high-quality items. A buyer happily purchases your item. You dont need to be a rocket scientist to know that. Please Help! We do not claim, and you should not assume, that all users will have the same experiences. They just told me ebay found the listing and reported it as fake. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Browse eBay. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. Ok. another thing I can think of is the controller you sell may have the built similar to . Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. Report a buyer if you think they have acted illegally or fraudulently here. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. The buyer gets a good deal and eBay makes a percentage off the sale. Omg I JUST heard that same story!!!! If you find an item on eBay that you think is fraudulent, report the listing directly. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. eBay scams typically follow the same playbook as other online marketplace scams: The good news is that if you know how to shop online safely and spot common scammer techniques, you can avoid falling prey to these scams. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. A reseller is not going to do that.how stupid. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Any listing removed was a warning. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. These items may infringe on someone's copyright or trademark. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Please read the FAQ and rules before posting. The company UV prints or pad prints ink onto Lego pieces to customize them. The scammer will ask for the victims gift card number to use as payment. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. What another seller is doing is not relevant to the status of your account. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. All adult members get all the listed benefits. Resolving Buying Problems | eBay Knockoff electronics, such as headphones or accessories like a charging cable. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Be cautious of buying authentic items being sold at well below market value. Do not relist them. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam.
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