Caso continue recebendo esta mensagem, pour nous faire part du problme. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Looking ahead for Apple. Provide insightful advice and friendly, hands-on technical support. I get the benefits of an office community from the relaxing environment of my home. Wir entschuldigen uns fr die Umstnde. Roles include Manager, Senior Manager, Store Leader, and Market Leader. They will be patient, efficient, and organized, with the ability to handle multiple tasks at once. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Whether you work full-time or part-time, each customer conversation you have will make it clear: youre not just supporting technology. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. Proven experience in sales and technology solutions, as well as in developing customer loyalty. What does a Technology Specialist do? Role & Responsibilities Apple specialists have a wide range of responsibilities, which can include: Apple specialists salaries vary depending on their level of education, years of experience, and the company size and location. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Copyright 2023 Apple Inc. All rights reserved. Apple Technical Specialists are responsible for providing technical support and training to Apple customers. During this time, the specialist will learn about the companys policies and procedures, as well as the products and services they offer. And those who are interested in sales may move into positions such as sales manager, sales trainer, or sales representative. United States Department of Labor. Well match your donations and contribute US$25 for every hour you volunteer. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. As businesses become more reliant on technology, the need for security professionals will continue to grow. You need to be able to handle difficult customer service situations and have a strong knowledge of all Apple products. Ability to consistently deliver great customer experiences no matter what the situation. om ons te informeren over dit probleem. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. Learn about Apple Support Advisors. You reassure customers when delivering product diagnoses and potential solutions. United States Department of Labor. Careers at Apple Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. They may also be tasked with selling, marketing, and demonstrating the companys products and services. Where personal and professionalvalues meet. JP, Instructional DesignerCupertino, U.S. Apple is an equal opportunity employer that is committed to inclusion and diversity. Learn more about what it takes to succeed as a specialist, the skills you'll need to become one, and what you can expect on the job. When a customer becomes an owner, its the beginning of a relationship. As mobile devices become more complex, technicians will be needed to repair and maintain them. Learn more (Opens in a new window) . Youre knowledgable about Apple products, and you have an aptitude for helping others. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Looking out for all. In addition, as people continue to use their mobile devices for a variety of tasks, such as banking and shopping, technicians will be needed to fix these devices when they break or malfunction. Your day in the Apple Store is filled with a range of focused support and service tasks. The flexible schedule that worked around her course load was a must-have, and the education expense benefits were a love-to-have. Find available AppleCare Business Development roles. Roles include Technical Specialist, Genius, Creative, and Creative Pro. Able to work on weekends as needed.. I want them to know that solving their technical issue means as much to me as it does to them. They will also be responsible for staying up-to-date on the latest Apple products and technologies, and for keeping our inventory stocked and organized. Learn more about the E-Verify program (Opens in a new window) . There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. Both full-time and part-time jobs are available. They will also learn about the computer systems and software they use. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. enviando un correo electrnico a Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Disculpa As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Youre energized by interactions with other people and you thrive in a collaborative, team-centric environment. Apple is a drug-free workplace. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. Find available Apple Store Support roles Apple Technical Expert Apple Inc. - City, STATE Worked with management to propose and implement proactive customer service solutions Verified data integrity and accuracy Collaborated with cross-functional teams and diverse colleagues to accomplish team objectives and serve customer needs Please help us protect Glassdoor by verifying that you're a Both full-time and part-time jobs are available. Its now my job to help them reach their career goals, here in the store or in another part of Apple. Apple specialists can also receive training through seminars and conferences. Si vous continuez voir ce As a specialist, you may work with a team of software developers, project managers and other specialists to create a new software product. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Apple is an equal opportunity employer that is committed to inclusion and diversity. Technical skills are also important for learning new software and hardware. Copyright 2023 Apple Inc. All rights reserved. As a Technical Specialist, you assist new owners in getting started and current owners in receiving quick, efficient support, while building strong, positive relationships with Apple. You keep your finger on the pulse of innovation in business technology. Thats why we offer a wide range of benefits for all our full-time and part-time team members. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. About 57% of technical specialists have a bachelor's degree. This provides the opportunity to progress as you grow and develop within a role. Those who are interested in technology may move into positions such as technical support manager, technical trainer, or technical writer. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. You may be communicating with customers about technical issues or non-technical issues. Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. Disculpa As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. Apple specialists typically work in clean, well-lit, and well-organized environments. Learn more (Opens in a new window) . We also take affirmative action to offer employment and advancement opportunities to all applicants. Technical Support Job Description Sample | Monster.com They can then use this knowledge to help businesses protect themselves from hackers and ensure that their data is safe. Roles include Creative, Technical Specialist, and Genius. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. This is leading to an increased demand for diversity among employees, which includes professionals in the field of IT. Youre a natural problem solver with a passion for technology and a knack for connecting with others. Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. Add to Favourites IN-Technical Specialist. Maintains system functionality by testing computer components. Apple Technical Specialist - Part-Time Job in Littleton, CO at Apple Youll lead through inspiration, using our culture of open, honest feedback to help each team member grow and deliver exceptional customer experiences. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. See if you qualify! Introduce yourself, and well get in touch if theres a role that seems like a good match. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Be the voice of Apple, helping customers with live support by phone, chat, or email. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . When a customer calls for help, you quickly assess their situation. I interviewed at Apple (Sydney) in Feb 2023 Interview 15 minute phone call. Youll need to be flexible with your schedule. Support and Service - Careers at Apple Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations and work with software and hardware. Cupertino, CA. Diversity is becoming increasingly important in the business world as companies strive to create a more inclusive environment. Find available Apple Store Support roles Learn about Apple Store Technical Support roles AppleCare Business Development Help manage Apple's service and support products, including AppleCare+ and AppleCare Protection Plan. para nos informar sobre o problema. Helping roll out the training program for Apples first wearable, Apple Watch, she found herself thriving in a range of new career experiences within the store, ultimately being promoted into management. If you continue to see this We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. When you become part of the support and service teams at Apple, you become part of the personal connection that strengthens the relationship people have with their Apple products. Related: Apple Specialist Interview Questions and Answers. Apple Technical Specialist Salary & Outlook, Apple Technical Specialist Job Requirements, Apple Technical Specialist Work Environment, How to Become an Apple Technical Specialist, Apple Technical Specialist Interview Questions and Answers. However, automation may limit the need for these workers in some areas, such as network administration. You always meet, and at times exceed, your established performance goals. Learn about work at Apple We aren't merely creating products. Technical Specialist Resume Example - livecareer . What Does an Oracle Functional Consultant Do? That really motivated me. Apple Specialist Interview Questions and Answers. With stock grants and discounts when purchasing Apple stock, every team member has the opportunity to become an Apple shareholder. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. Are you passionate about sharing your knowledge of Apple products? naar Thanks to her teams help and extra tech training, she got to know our products inside out. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. Technical Specialist Location United States Average salary $21.01 per hour 26% Below national average Average $21.01 Low $10.60 High $31.90 Does this salary seem accurate? Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. At Apple, the learning never ends, and team members continually support each other. When a customer needs assistance, you quickly assess their situation. Retail - Careers at Apple With experience, they may move into positions such as technical support, sales, or training. This knowledge can help you answer questions and provide solutions to customer concerns. para nos informar sobre o problema. Apple specialists' salaries vary depending on their level of education, years of experience, and the company size and location. Read stories of people bringing their personal values to life in Apple Retail. Youre supporting people. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Specialist: Part-Time Find available Specialist roles Manager Find available Manager roles Part-time roles for full-time lives. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. las molestias. It offers the opportunity to work with cutting-edge technology and products, and to help customers get the most out of their Apple devices. Some roles focus on repairs and technical issues, so if you have a talent for hands-on problem solving, youll address customers needs by reconnecting them with the Apple experience they love. Apple specialists must have a deep knowledge of all things Apple. excuses voor het ongemak. There are approximately 121,151 job openings for technical specialists in the US job market currently. At Apple, base pay is one part of our total compensation package and is determined within a range. Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. When a customer needs assistance, you quickly assess their situation. If you continue to see this IN-Technical Specialist - Careers at Apple Discover even more benefits of doing what you love. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You have strong people skills youre approachable, a good listener, and empathetic. When a customer needs assistance, you quickly assess their situation. Were looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. Communication skills: As a software engineer, you may be required to communicate with clients, managers and other software developers. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Adaptable and quick-thinking, youre able to explain complex information in terms that anyone can understand. Technical Specialist hourly salaries in the United States at Apple - Indeed Apple Technical Specialist Interview Questions | Glassdoor The technical specialist's duties include providing technical assistance, solving customer service queries, and troubleshooting hardware and software issues. Melissa is learning about more than technology. Apple is a drug-free workplace. Helping people grow in their own direction. Youll grow your career skills too, because leaders here take an active role in your professional development. The process took 3 weeks. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Copyright 2023 Apple Inc. All rights reserved. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. Apples most important resource, our soul, is our people. Learn more (Opens in a new window) . You have excellent time management skills and can make decisions quickly. Introduce yourself, and well get in touch if theres a role that seems like a good match. Nafisah, Apple Store ManagerSanta Monica, U.S. AU-Technical Specialist - Jobs at Apple (AU) Apple is a drug-free workplace. verdade. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Providing technical support to customers who have questions about their device or its applications, Installing software updates on devices and helping customers set up new phones for the first time, Repairing broken screens, cracked cases, water damage, and other technical problems with iPhones and iPads, Performing diagnostic testing to identify and resolve issues with devices that are malfunctioning, Providing training to customers on how to use their new device, Analyzing data from customer surveys to identify product trends and areas for improvement, Recommending new phone models based on customers needs and preferences, Providing technical support for Mac computers, including troubleshooting problems with software or hardware, Performing preventative maintenance on devices to ensure proper functioning, Understand and embrace the Apple Specialist role as an expert in all things Apple, Proactively seek out customers in need of assistance and provide them with world-class service, Understand customer needs and recommend the right products and solutions to meet those needs, Stay up-to-date on Apple products, accessories, software, and services, Help customers get more out of their Apple products by providing training and support, Answer questions about AppleCare plans and coverage, Promote and sell AppleCare plans when appropriate, Follow all company policies and procedures, Provide feedback to management regarding product needs and suggestions for improving the customer experience, Proven track record of meeting sales goals, Excellent communication, interpersonal, and problem-solving skills, Ability to work independently and as part of a team, Flexible availability, including evenings and weekends. Explore some of our roles to see which match yourinterests. To make your professional growth even more valuable, we can help with tuition expenses for courses that support your career development at Apple. Learn more about your EEO rights as an applicant (Opens in a new window) . Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Youll help them bring their interests and imagination to life with Apple products and services. This is in accordance with the Bureau of . Some employers may accept candidates with a high school diploma or an associates degree. Ci Apple specialists can capitalize on this trend by becoming experts in Apples security features. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
The Killers Imploding The Mirage Tour,
Woodland Hills Crime Today,
Articles T
