To start your ride, tap your card on the reader when you board your selected mode of transport and be sure to tap off when you disembark. If your metroCARD Special Pass is lost or stolen, or fails to validate, a replacement can be obtained free of charge by attending an . If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. "profileUpdate": { r/Adelaide on Reddit: Is there an app that can let me use my phone as If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. Login to make comments, or download the Lost On Campus App. "homePagePath": "/content/australia/en.html", To validate, hold the card against the validation machine as shown in the picture below. How long do I need for my trip to Australia? If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. You need to order a replacement card before blocking the lost one. Ask the station agent for a postage-paid Business Reply Envelope. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Please check back later to finish subscribing to service updates. . How do I check Adelaide metroCARD balances? You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. Rates are indicative based on the minimum and maximum available prices of products and services. }, Your refund will be credited back to that card. Dual-purpose validators have been installed on all buses, trains and trams and will accept both Metrocards and Crouzet tickets. If you'd like a response, please contact us. Current SA Seniors Card members If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. We recommend updating your browser to the latest version. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. enjoy your metrocard. On trains, trams and O-Bahn buses, you can get on at any door. Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . Attribution 3.0 Australia Licence. Adelaide has a useful tram service that operates through the city centre and inner suburbs. Please don't include any of your personal information in this box. Learn how and when to remove this template message, "Public transport Metrocard ticketing up and running on SA buses, trams and trains by November", Multitrip tickets for Adelaide public transport to be invalid soon, "Safe and secure parking for O-Bahn commuters at Tea Tree Plaza", https://en.wikipedia.org/w/index.php?title=Metrocard_(Adelaide)&oldid=1148581562, Two-hour unlimited trips from first validation, This page was last edited on 7 April 2023, at 01:55. If you have a South Australian Seniors Card, it is also a metroCARD. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). Metrocards have replaced them, and Seniors tickets have been replaced by the new Seniors Card. Choose a travel card from the list. Adelaide metroCARD - Adelaide Metro If you have an account and forget your password, you can reset it online. Update your details You have two years from the expiration date to transfer any remaining money to a new card. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in - among others - Montreal, Canada . Adelaide Metro on Twitter: "After you recharge your metroCARD online or Tq l Your Seniors Card is ready to use on public transport as soon as you receive it. The Parade, Norwood, South Australia South Australian Tourism Commission. Instruction videos on Adelaide's new smartcard ticketing system, metrocard and singletrip and daytrip metrotickets.Damian introduces metrocard, Adelaide Metr. Seniors Card holders: Use SENIOR_and your seniors card number e.g. The MTA deactivates your current MetroCard and mails you a new one, which may potentially take four weeks to reach you. Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. We no longer support this browser, so parts of the site might not work as you expect them to. Scroll down and tap Add Card. Copyright 2023. $4.24per day remaining on your 30-Day card, and. iApply ), Everything you need to know about fares and tolls in New York. Validating your metrocard or metroticket - YouTube Find out how you can request a replacement card if yours is lost, stolen or broken. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. We can only track, cancel or replace registered metroCARDS. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. We'll send you an email each quarter to remind you to complete the survey. If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. We're sorry Unlimited Ride MetroCard Customers - MTA It was introduced in 1987 and was intended to be used for only a few years before being replaced. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. Problem with MetroCard? Here's How to Get Help - MTA That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! The Seniors Card has the metroCARD technology built in which means you only have to carry one card to access discounts on goods and services and public transport. You can do this, You can use a contactless credit card, debit card or mobile device to. Public buses are an easy way to get from Adelaide Airport to the city. MetroCard Balance Protection Program - MTA Improve this listing. On-board vending machines accept credit/debit cards and coins. You can order replacement Metrocards online. "login": { At a Mobile Sales Bus or Van See the schedule for our buses and vans. You can order a replacement card by: Logging into your online account if you have previously registered. The value on Go-To Cards and passes cannot be refunded or redeemed for cash. You need to validate the metroCARD within 3 months of buying a recharge. Everything you need to know about fares and tolls in New York, Problem with a MetroCard? Transferring value from an expired card . Adelaide is an easy city to get around, with a great range of options for public transport, driving, cycling and walking. If your metroCARD gets lost or stolen, cancel the auto recharge as quickly as possible to prevent other people from activating it. For example, if you have a Seniors Card, you can use public transport for free on Monday to Friday between 9am and 3pm, and all day Saturday and Sunday. change the name on your metroCARD account. . We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. }, If you need to order tickets for more than one Seniors Card member, you must submit one form per person. 130 Livingston Street If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. Lost, stolen or damaged metroCARDs How much is a metroCARD in Adelaide? Please tell us what you were trying to do and why this page was unhelpful. The machines accept coins and card payments, but not bills, which was a common criticism of the previous generation ticket vending machines. Lost Your Unlimited MetroCard? MTA Will Refund it for Free "screenSet": "Aus-ProfileUpdate", If the issue youre having is listed on this page, fill out and submit the related form. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. This website is licensed under a Creative Commons Membership | Seniors Card If your card is lost or stolen, you have two options: You'll need to supply us with the number of the credit or debit card you used. your credit card has expired), we will contact you via the email listed in your metroCARD account. The Adelaide Metro JetBus travels between Adelaide airport and the City. From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? You can do this by clicking on 'update my details'. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. Heres how to get around Adelaide with ease. You will need to show it to your driver or inspector if they ask for it. You can use a metroCARD to pay for this airport service. As a result of the new system, multi-trip tickets are no longer sold as Crouzet tickets. You can also check the balance remaining on your card and check transaction histories after you log in. Version 2.3.0.0 You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. A customer service representative will assist with processing a refund. Using your Seniors Card on Adelaide Metro public transport is easy, you just have to remember to validate at the beginning of your journey by bus, tram or train. To correctly return to normal functionality please ensure you click Leave Preview Leave Preview Find more information about getting help with MetroCard problems. You are currently in preview mode. When you buy a metroCARD there is an upfront cost for the physical card. metrocard agents CBD locations and map - Adelaide Metro - YUMPU The $1 new card fee is also not refundable. People who receive certain payments from Centrelink can apply. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. Please don't include any of your personal information in this box. We can't respond to what you write here but you can contact us instead if you'd like a response. We credit: $4.24 per day remaining on your 30-Day card, and. Tap Travel Card to add a new travel card or tap Previous Card to add a travel card that you've previously added to the Wallet app. Find out more about discounted travel with a Visitor pass. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: When you validate your metroCARD on a bus, train or tram, watch the screen. You can file up to two claims per calendar year. We need you to validate each time so we can count how many people are using the bus, train or tram and plan our services to meet your needs. Tourism Australia makes no representations whatsoever about any other websites which you may access through its websites such as australia.com. If you would like your credit transferred to a different metroCARD, please visit the Adelaide Metro InfoCentre with your Seniors Card and the metroCARD or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). A similar version of the vending machines is located at several of the city tram stops, the Adelaide Metro InfoCentres, and some major interchanges that will only recharge Metrocards and accept EFTPOS payments. You can set it up again when you are ready. Visit adelaidemetro.com.au or call 1300 311 108. If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. Related information Contact Adelaide Metro InfoLine. However, having one means you can: Call the Adelaide Metro InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station to: If you dont want an online account but still want to register your metroCARD for the security and management benefits, call our InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station for help. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. If you have a VISA or Mastercard, you can top up your metroCARD balance automatically when it drops below $5 (for a regular metroCARD), or below $3 (for student, concession or Seniors Card metroCARDs). The expiration date is usually about one year from the date of purchase. As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. Don't bend or puncture your Seniors Card as this may damage the internal antenna or microchip. Email. lost or stolen, you have balance protection; Call 511 or 718-330-1234. Order an interstate Seniors Card member 14-day free travel ticket. [5], There are student and senior metrocards available. We provide a Balance Protection Program for 30-Day Unlimited Ride and 7-Day Express Bus Plus MetroCard. $8.86 per day remaining on your 7-Day Express Bus Plus card. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. We can't respond to what you write here but you can contact us instead if you'd like a response. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. PK ! Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. The original ticketing system was based on the Crouzet system and was provided by Affiliated Computer Services. To use the network, its recommended that you purchase a MetroCard. We can only track, cancel or replace registered metroCARDS. J1 and J2 buses run from the airport to the city approximately every 30 minutes. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. Remember, we can't respond to what you've written here. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Email. Yellow validator machines are located inside the doors of all vehicles. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. Joining the Seniors Card program provides you with a range of benefits including public transport concessions, access to specially discounted goods and services across the state, special offers, competitions and keep up to date with important information relevant to you. To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. for members of your family or business), recharge any metroCARDs registered to your account, buy 14-day and 28-day passes for metroCARDs registered to your account, set up, manage or deactivate automatic recharges, update your personal details with us (except your account name), such as your password, credit card, email and phone number. [3], In 2013, it was announced that Metrocards would be able to be used to access secure bike cages, at railway stations fitted with the necessary equipment, for an annual fee. As an authorised representative, you can apply for a refund online. The majority of buses, trams and trains have accessible options check the, Use 98 City Connector buses to travel between Adelaides downtown hotels and attractions such as the. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. Metrocard Conditions of Use - Version 6 - Adelaide Metro At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. All prices quoted are in Australian dollars (AUD). Document #: 9213000 Version: 5Page 1 of 4. visit us at the InfoCentre Adelaide Railway Centre. International seniors are not eligible for any concessions. You ride because you have somewhere you need to go. If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. Most MetroCard claims can be filed online. For more information about visiting Adelaide, visit the Adelaide Metro website. You can also check your metroCARD balance: If you've just topped up your metroCARD balance at the InfoCentre or using a vending machine, your new funds will be available immediately. Welcome to Tourism Australia. Contact us to cancel your registered metroCARD as soon as you notice it is missing. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims After that time, the expired MetroCard must be sent to MetroCard customer claims. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. If youre transferring from an existing metroCARD to a new one (e.g. Enjoy the trip you took on the H30 and the rest you cunt. A single trip lasts for 2 hours and you will only be charged once in this timeframe, no matter how many times you validate your metroCARD. PSA: The MTA will refund your lost or stolen unlimited - Brokelyn Lost, stolen or damaged metroCARDs - Adelaide Metro If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning. Either: call our InfoLine on 1300 311 108 visit us at the InfoCentre Adelaide Railway Centre. If you dont have an OMNY account, heres where you can. They won't be able to modify your account details, cancel or remove metroCARDs from your account. Youll need to answer some questions to confirm that you are the registered account holder.
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