The good news for travelers,. To qualify for a worry-free cancellation, a reservation can only be cancelled online. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. Without limitation, any exploratory, speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. If you have any questions about your standard SMS rates applicable to your text plan or data plan, it is best to contact your wireless provider. "Qualifying Purchase" means a Points-eligible booking that has been completed through one of the Sites or over the phone, and has been confirmed in the case of flight bookings, or consumed in the case of hotel and rental car booking (meaning hotel check-out date or end of the rental car period). If you submit more than one review for the same hotel, only your most recent submission is eligible for use. If your itinerary includes flights operated by more than one airline, please read carefully each such airline's terms and conditions, which can be found on each such airline's website. Car rental reservations cannot be transferred from one person to another. This notification does not automatically qualify you for a refund. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true, current, complete and accurate. CheapOair values your trust. IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. We can accept refund requests only if the following conditions have been met: We are unable to provide a specific time line for how long it may take for this requested refund to be processed. Cancellation requested within 24 hours of booking (USA Web-sites Only). This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The transaction will not be processed if your credit card has been declined. You acknowledge that CheapOair may exercise its rights (e.g. we are able to secure waivers from suppliers to process this requested cancellation and refund. If your ticket is non-refundable and you cancel after that 24-hour window, you'll have to pay a fee of $125 or more, depending on the airline (some international flights will have a. After this, you will no longer receive promotional SMS messages from us. Hotels may take up to 24 hours to return a confirmation number. If the relevant Service Element is available, your Booking will be processed. This is to provide confirmation of authorized card usage and/or to secure any additional charges. Please double check for any surcharges or fees if you will not be returning the car to the exact same location you picked it up from. and are in no way liable for such providers' products and services. Generally, all suppliers will charge a penalty for refund. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. CheapOair, due to contractual requirements, is not able to provide you with a breakdown of the cost for each portion of your Vacation Package booking. If you have purchased car rental insurance, this will also be billed at the time of booking. Book by April 30, 2018. You may be asked for proof of your return ticket at check-in. We also do not guarantee that your meal(s), frequent flyer and other special requests will be honored by the airline. Apart from the airlines and other suppliers refund penalties, CheapOair will charge a post-ticketing services fee, as applicable. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). For new reservations CheapOair will charge service fees of $50 per-passenger, per-ticket basis for flight bookings, $42 per room per night for hotel bookings and up to $40 for car rental bookings. Additional equipment, such as child safety seats, navigation systems, etc. You should always contact the hotel prior to check-in to find out availability and pricing. Keep an eye out for the best CheapOair coupons close to major holidays. By using this Site, making a travel reservation or booking, or approving this transaction you are authorizing CheapOair to send you communication in the form of email, postal mail, instant messaging, phone call and any other form of electronic or paper communication. Please do yourself a favor and book directly with the airlines. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. Need to cancel a flight? What to know about 24-hour cancellation rule UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. Many of our discounted tickets do not allow for frequent flyer mileage accrual. BY ACCEPTING THESE TERMS, YOU ARE AGREEING TO THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER CONTAINED BELOW. CheapOair will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country. Prepaid Reservations are charged to your credit card at the time of booking. Citizens of the U.S. must carry a valid passport for international travel. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. OUR For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. Information about the Coronavirus (COVID-19) | BudgetAir.com Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. If your CheapOair Credit Card account or CheapOair Visa Card account is closed for any reason before your reward points are calculated or credited to your Rewards Program account, you will forfeit all points you may have earned that had not yet been credited to your Rewards Program account. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. You will be billed to the credit card used for payment. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. We accept no responsibility for information supplied to us by third parties. If you do not agree with any part of these Terms & Conditions, you must opt out of joining the Program and not use any Points. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING All cancellations should be made on the website of Cartrawler and not with the car hire company directly. You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. Government entry/exit fees may apply, depending on your destination. If you purchased Travel Protection on or before Jan 31, 2015 please view the Description of Coverage. Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. Beyond this 24 hour period, CheapOair will not be responsible for these errors. Hotel properties cannot be changed, however, room category changes may be allowed in certain cases. AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL All amended terms automatically take effect when these Terms & Conditions are updated. www.tsa.gov Travel Suppliers require a valid credit card to be presented at the time of check-in at the hotel and/or at the pick-up location of the car rental company. You undertake that any such contribution does comply as aforementioned, and you irrevocably undertake to fully indemnify us at all times for any breach of that warranty and undertaking. Please provide the Cancellation Password to our agents when asked, in order to complete your cancellation request. It's a customer service standard set by the Department of Transportation that says airlines must let travelers hold a reservation at the quoted fare for 24 hours without payment, or allow a. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking.
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