You can purchase and reserve tickets in any combination up to the ticket limit for the event. Unfortunately, Special Engagements carry a pass restriction. to collect tickets. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances. They will be assigned the next two seats along (next to Invitee A). A per ticket exchange fee of $8.40 applies up to a maximum of $25.20 per exchange transaction. When tickets are no longer available the event will be displayed as Allocation Exhausted.". ($11.50 for standard child and $13.50 for standard adult tickets). You are required to present your credit/debit card and photo I.D. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. What if I enter my Voucher ID incorrectly online? Yellow Tickets are not valid in California, New York or New Jersey. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Change My Location The email may have been filtered by a spam filter. Invitee A changes their mind and does not proceed with their purchase. The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. When will my tickets arrive? Precious metals are still not accepted. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. NBA Child Ticket Policy. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. Gift Vouchers can also come in pdf format, which can be printed. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Consumer Guarantees Act 1993) Ticketek otherwise has no liability to you. What are Ultimate Tickets? - Ticketek Australia How will I know when my content is personalised? If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Can event notifications and location services be turned off from the Ticketek app? chevron_left. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. Exchanges must be made no later than 7 days prior to start of the ticketed performance. Wheelchair & accessible bookings For security purposes, you must still enter your password when purchasing or updating your account details. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. How do I find my tickets once they are in Passbook? Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. If you cannot find or do not receive your mobile tickets (from 72 hours before the performance only), we recommend the following: CAN I GET A REFUND OR EXCHANGE MY TICKETS FOR ANOTHER DATE ONCE I PURCHASE MY TICKETS? Contact-How do I contact Ticketek? There was a spelling mistake in the email address entered. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. No, Ticketek Gift Vouchers are not reloadable. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. 670708) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). If seats are required, the child may be asked to sit . Can I purchase tickets through the mobile site? Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Can I delete the details of my saved credit or debit card? If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Is there anything special I need to do when I get to the venue to scan my mobile? Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Members can also access discounted movie tickets and earn Telstra Plus points on these ticket purchases. Gold Coast Titans tickets | Tours and Events | Ticketek Australia If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business days. If you are attending the event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group (including their full name, contact email and contact phone number). Admission to an event is subject to the Seller's Terms.In particular, the following form part of the Seller's terms unless otherwise specified: You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Seller's Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. They will be assigned the seats nearest the original purchaser. Some types of passes cannot be used for newly released films. The fare will be 75% of the adult fare for children between 2 years and 11 years. Log into your online account to access your mobile tickets and double-check to ensure all details are correct. There was a problem with the email server that the message was sent to. Who is entitled to a concession or child ticket? Some pages may contain a virtual tour and a seating map for that venue. Always look for the "No Passes" or "Special Engagement" description next to the film title. What if a show is cancelled or postponed? The reimagined one-part production running time will be a work-in-progress until we complete rehearsals. Click the blue question mark to display information about which ticket types are included in a family ticket. Children under 4 are not permitted in the theatre due to the length of the production and impact of some scenes. Contact - Ticketek Australia 2023 NRL Telstra Premiership Tickets. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. We also regularly monitor our ticketing system for suspicious transactions. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. ARRIVAL TIME Are Refundable tickets offered on Gift Voucher sales? A total of 10% of the adult fare will be charged for the infants' ticket. How long are my friends seats placed on hold? Age and discount policies vary by theater. Guest health and safety remains a top priority for Disney On Ice and our venue partners. IS THERE AN AGE RECOMMENDATION? www.accc.gov.au. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? I would still like my tickets mailed to me at my overseas address, is this possible? A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Ticketek New Zealand Limited (company no. chevron_left. Can I request a refund if I change my mind about attending the event? 163 Spring St, Melbourne You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Sydney Royal Easter Show 2023. Buy Tickets Official Ticketmaster site.
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