Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Some reading there would be beneficial. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Indoor areas on board the vessels are non-smoking and smoking is only permitted in designated sections. (Remember that checked baggage might not be accessible at all times.) Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. . DesignatedSmokingAreas U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Please contact us or your travel advisor for more information. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Or let it continue, as you disembark from the ship and journey inland. suits you. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. From outside the U.S. access 1-321- 837-6106. Promotional credits are nonrefundable. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Holland America smoking policy. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Travelers checks may be cashed at Guest Services. the vessel leaves. Complimentary In-Room Dining is available 24 hours a day. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Single Smoking Thread (Use for all smoking discussions on HAL) ) You are responsible for complying with the policies. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Have the post office hold your mail. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. You will need to provide health certificate documentation for the animal in your ports of call. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Zealand, these policies and the legal drinking age apply to guests 18 years or over. Holland America Line assumes no responsibility for the items listed above. You may also receive arrival documentation from Immigration when arriving at the airport. The final amount billed may take up to 24-hours following disembarkation. Please contact Guest Services for more details. No smoking of any kind will be permitted on any stateroom verandah. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . These policies apply to all smoking devices, including e-cigarettes and vaporizers. Disembarkation is usually completed within two to four hours after the ships arrival. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Then sail away for your romantic honeymoon! I'm used to Carnival ships where the casino bars allow smoking. Frequently Asked Cruise Questions - Know Before You Go Choose from options for calling only, calling and messaging or calling, messaging and data. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. A seamless transition is what our pre- and post-cruise hotels and tours are all about. No additional deposits will be due until final payment. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. A customary fee will be charged for services and medications dispensed. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Usually there is a fee required. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries | Atlas Cruises and Tours 1-800-942-3301 Tours Tours Africa Tours Antarctica Expeditions If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. All guests are required to disembark the ship at this time. We are equally passionate about protecting and preserving the pristine destinations that we visit. ahead and pack some anti-diarrheal medication with your other medications. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. As previously, in-cabin smoking is also not allowed. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Your baggage will arrive in your stateroom later that afternoon. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Residents of all other countries should contact the nearest representative embassy or consulate for proper information. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Children ages 3 - 6 years old have a sign in and out policy. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. This could result in legal proceedings. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Allsuch requests should be made before sailing through your travel advisor. These requirements are established by the countries you are visiting and not by Holland America Line. Beach Towels to take ashore will be available upon arrival at the Gangway. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Some clearances will require face to face inspections, details will be communicated to you onboard. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. Is smoking allowed on cruise ships? A line-by-line guide - MSN The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Celebrity Cruises Smoking is only. What you need to know before you go on a Holland America Line cruise. Mail: While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Bidis essentially flavored cigarettes are not generally permitted entry. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side. bars, the shops, spa, shore excursions. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Please note that fees and visa requirements are subject to change without notice. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Holland America Alaska Cruises 2023 - CruiseInfoClub.com For more information, consult your Customs Agency. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items.
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