And in mid-2021, we joined forces with Roofstock, the leading online platform for single-family rental investing, to expand our services and provide access to new investment opportunities; learn more. Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All Our local on-the-ground teams are experienced service professionals who support our owners and residents by making their lives as easy as possible. He sold the property to Great Jones, who vowed to continue great service without any adjustments. Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. Great Jones Property Management Reviews | Read Customer Service Reviews With the latest turn of my property, the tenant's notice to vacate was not entered into their system. Read 1 more review about Great Jones Property Management. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I paid out of pocket to have the A/C repaired. Verification can help ensure real people write reviews about real companies. If you need another copy of this itemization please request one by emailing **********************************. Avoid at all costs. Chevrolet_Peety, thank you for sharing your positive experience! Co-ops are stricter and may require a personal interview. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. great jones greatjones co great jones florida llc great jones ltd jones property management llc jones realty llc Great Jones Global Presence As a matter of policy, BBB does not endorse any product, service or business. We have requested our move out team to process the security deposit as soon as possible. Roofstock, a proptech startup aimed at making it easier to purchase an income-producing property, announced Wednesday its acquisition of Great Jones, a property management platform that Roofstock intends to utilize for its "end-to-end single-family rental platform." Complaints for Great Jones Florida, LLC - Better Business Bureau The worst. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. Great neighbors, maintenance and quick and efficient service from management! leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. Copyright 2023 Great Jones Realty. While things were good initially, the past 6 months were a nightmare. Sincerely,*******************************. Our leadership team has spent over a decade building digital platforms and operational machines that have powered billions of dollars' worth of transactions for businesses like 1stdibs, Skillshare, Uber, and Warby Parker. I left this home in better condition with upgrades to many parts of the house. That took a month. From vintage to luxurious, along with the quality . So residents can love where they live. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. Save your money and sanity! We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. The carpet was in horrendous condition and I paid to have it cleaned upon moving in. This is a poor excuse for a management company, as it's taken an incredible amount of time to repair something that was clearly an issue before we took over the residence. Paid rent on time no issues. The $1301 was the rent, not the reserve. Useful. I need to hear from GREAT JONES. Sincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. With this parts of the home floor buckled with the most in the bathroom and kitchen. Our focus? We are here for you, to give you good management. Thats where Great Jones, the leader in full-service, Indianapolis residential property management companies, comes in. I submitted a work order and called. Companies can ask for reviews via automatic invitations. leasing@greatjones.co or (239) 201-2164 Own rental property? We also ensure all reviews are published without moderation. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. Please see the statements we have sent you YTD. GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property In everything we do, we want to change property investing and management for the greater. If you are subleasing a co-op or leasing a condominium, board approval will be required. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Had continuously been watching a property for it to be open for applications and applied within hours of the home going live online. There was no way to reach anybody from Great Jones directly. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. Well guide you through the process. I applied for rental assistance. Hi Keena, we appreciate your honest review. To vacate the property. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. Hopefully this subject can be rectified ASAP. The washer hose is attached to this. Rent and bills were still due though. If you could provide more information to us, we would be more than happy to try and make this situation better. For too long, property management has been something to endure, not enjoy. But no one wants to do anything about. Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. (15% of the annual rent) Rent, security and the broker's fee are generally due in the form of certified checks at lease signing. MF Investments, thank you for sharing your positive experience! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you, thank you so appreciated. I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. They said "unfortunately, we still have to wait for the owners approval." I found the new listing for our property being rented out for almost $200 more than we paid, and in the pictures they rented the house out with the washer and dryer we left behind, we well as the closet systems that we installed while living there, because the closets had no racks or shelves. We will reach out to you directly and do our best to resolve this with you. Great Jones. Property Management Service - Porch We would like to have a better understanding about your experience. The issue is that I have a rodent infestation and the pest control company that has been selected has not been managing it effectively hence why we have been dealing with a worsening issue for upwards of two years now. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Great Jones is building the modern operating platform for the residential rental asset class. I haven't received from Greatjones no information they are unprofessional & scammers. I sincerely believe they are a scam. As a landlord I am so disappointed that I select Great Jones as my property management company. Great Jones: Employee Directory | ZoomInfo.com BBB is here to help. I'm trying to ask what the reason is. Experience with shopping mall property management a plus. Good company for someone that needs to learn things about rentals and how they are handled. I work from home and have disabilities. Barbara Ann, thank you for sharing your positive experience! We sent you a check in the amount of $1301 ON 5/10/22. Please let us know if we can be of any additional assistance. We rented a property from Great Jones property management on Oct 27, 2018. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. No communication. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Unsurprisingly, many investors turn to local property managers, but that can often feel like youre managing your manager. The status quo local options tend to take a reactive approach, without any strategy to maximize your returns. They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. Thank you for reaching out regarding your remaining deposit refund. Stealing money from their client base.Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Great Jones Resident Payments 717 N. Harwood Street, Suite 2800 Dallas, TX 75201 For your security, we recommend USPS Certified Mail (with tracking number), FedEx Ground or FedEx Express, or UPS. But anywho I do not recommend! Comical! Michael Weiss was very helpful and efficient helping to get us this rental. After 3 months, we have been trying and have sent multiple emails. Our focus? Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. Great jones is awesome . We are very sorry to hear about this experience. After multiple complaints from tenants and. We will reach out to you directly and do our best to resolve this with you. He charged this company $90! Hi Jewell, we appreciate your honest review. What if I was a family member, would I get the same treatment? It was only when my replacement property manager went out to inspect that I found out and had to inform Great Jones. Hi there, we appreciate your honest review. What to do and what not to do. Paulette Jackson, it's experiences like yours that really keep us motivated! Commercial Real Estate Portfolio Management | JLL So wait now no real communication from the company since the 25th. Again I am requesting before & after picture for each service request. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. It goes against our guidelines to offer incentives for reviews. Disgusting. Premium property management companies in Indianapolis, like Great Jones, help property owners benefit from this with expert property management services in Indianapolis. We were never truly satisfied with their services but continued for sake of convenience. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. We rented our property from January 2020-July 2022. About | Great Jones Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. I had to pay someone to go back to properly address several issues that supposedly were included in the $8K. Hello ***** and thank you for your message. The entirety of my stay at my rental was marked by negligence. Yes you read me right! In closing great jones has one of the poorest communication and only responds by email. Went to go view a home in my area. The itemized list of charges you received along with your move out statement shows that none of the charges are related to the air conditioner. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. This company has shown they are not only incompetent of effectively managing a property. The General Manager (GM) functions as the professional-in-charge of the specific asset (s) under management . My favorite damage is a photo they sent of leaves in the yard, citing $500 in landscaping damages. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. Horrible company with the worst customer service I have ever experienced in my life. I work for a property management company. They've overseen $4B+ in rental real estate for the country's largest REITs, including helping drive Waypoint Homes' "reinvention of renting.". Reply from Great Jones Property Management. Condominiums are very easy and almost never reject renters. Companies can ask for reviews via automatic invitations. I called every day (we live in Florida. This company uses the cheapest contractors to do any repair which means no quality or warranty. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Yelp He understands and does everything he can to make sure he can help everyone . Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process. No tenant should ever be forced to live with rats and this is absolutely unacceptable. Great Jones as become a perpetual disappointment in "managing" my property. I recently got an email from great jones property manager saying my lease is being terminated and it will not be renewed. Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 Without a direct line to contact the management team, I am forced to rely on their generic support email which takes longer than it should to get a response. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! In the meantime, my unit sits vacant for prolonged periods. Run Run from this place as fast as you can. 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If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Hi there, we appreciate your honest review. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. Hi Henry Noble, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This feature is in beta and may change with future updates.
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